Terms & Conditions

Prices

All prices are subject to change without notice.

Scheduling

We recommend that you book your next service before leaving the salon to secure the appointment time that works best with your schedule.

Appointments

Please plan to arrive 15–20 minutes before your scheduled service to allow for check-in and service preparation. If arriving late for your appointment, as a courtesy to the next guest, your service must still end on time.

Cancellations

Our staff earn wages by reserving time for our guest, and we make every effort to schedule enough time for your services. Therefore, any cancellation received less than 24 hours in advance will be charged 50% of the full-service price. No-shows will be charged 100% of the full-service price. A major credit card or gift card is necessary to reserve time for multiple services or services booked online.

Credit Cards

We accept Master Card, Visa, and American Express.

Gift Cards

Gift cards are not refundable and cannot be redeemed for cash or gratuities. Gift cards expire five (5) years from the purchase date.

For Your Protection

We regret that we cannot be responsible for loss or damage to personal articles including clothing and accessories. Please keep all valuables with you during your appointment. We ask that you change into a smock to protect your clothing and use clear bag protectors provided upon check-in to keep your items protected from color etc.
Service Satisfaction: In the event that you are not satisfied with your service, we ask you to please contact us and schedule a redo of your service within 10 days of your service visit.

Product Return Policy

We will issue a full refund on products unused and returned within 14 days of purchase.

Privacy Policy

Your privacy is important to us. This notice applies to all information collected or submitted on our website. We use the personal information collected from you to process orders. Such personal information is not used for any other purpose and is not shared. We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put into place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.